cupid incarnate!

vtuber & artist

about me!

hello there! my name is lili, but i mainly go by masuoh.i'm 23, autistic, an aquarius, prefer she/her pronouns, and i have 2 older siblings who i stream with over at tuttifruttitrio on twitch!!i like to play all kinds of games on just about every console, as well as draw! please check out my socials if you're interested in commissioning me, and take a look at my TOS!

Terms of Service

GENERALBy agreeing to these terms of service, the client agrees to the following:♡ Clients MUST be 18 years or older to agree to these terms.
♡ Clients DO NOT have the right to mint/sell their commissions as NFT nor use the art for generative AI purposes. Doing so is in violation of these terms.
♡ Clients may not copy or trace my work in any way unless expressly given permission.
♡ Clients may edit their commissioned works in minor ways, such as use in Profile Pictures, Social Media Banners, or Youtube Thumbnails and similar cases.
♡ Clients will credit Masuoh for the work when reposting commissioned work.
♡ Clients may produce physical reproductions of their work for PERSONAL use only. (Not for sale.)
♡ My commissions are for Personal Use only unless otherwise discussed. Up to the extent that these terms outline, you will not profit off my work unless coming to a written agreement with me beforehand.
♡ I retain the copyright to all work I produce. This includes use of the work for self-promotion, as example work in sales of commissions, the right to redistribute, and the right to reproduce the work, unless an agreement is made stating otherwise. For commissions that are public (no limitations stated on posting the work) I may post these works to my other social media platforms with proper credit to the client for ownership of the character’s design.
The Client agrees to provide Masuoh with the following necessary information:♡ Social Media Handles for proper crediting of commissioned work.
♡ Adequate references and ability/availability to answer questions regarding commission specifics within a reasonable amount of time.
♡ Preferred Name and Pronouns in the case of long-term projects that may require months of communication.
PROJECT♡ Masuoh reserves the right to refuse any project.
♡ Masuoh reserves the right to cancel any ongoing project if necessary. (See REFUNDS AND DELIVERY for more information.)
♡ Projects are only officially accepted once an invoice has been issued and the full amount of less than $250 USD has been paid OR the 1st payment of the agreed upon payment plan is paid.
♡ The Client must provide necessary information, such as character references, pose or composition references, and any other information they deem needed in order for Masuoh to begin work. Failing to provide necessary information may cause delay on the delivery of the commission.
PAYMENTS♡ I will not begin work on a commission until full payment is received OR 1st payment of an agreed upon payment plan is received.
♡ Payment plans are only accepted for commissions exceeding $150 USD and Live2D or PNGTuber Model commissions.
♡ Prices listed are a baseline and can fluctuate above the list price based on complexity.Additional fees may apply depending on what the work is intended to be used for. Please see section USAGE AND NDA for more information.
PROCESS♡ Expect a turnaround time of 1 - 2 months depending on the scope of the project. Individual Illustrations may take 1 month or less while larger projects including multiple characters or full rendering will be longer. This range can vary based on the complexity of the order, so please plan accordingly. Generally, a sketch will be provided within the first month after initial payment is received.
♡ For all commission types, you will receive a sketch for initial approval. If you must request changes I ask you to do it at this phase.
♡ Changes requested after starting line art may incur additional fees.
♡ In cases where there are small things I have missed, I will change them with no additional charge.(ex. I forgot a character’s earrings or got their eye color wrong.)For small projects, I generally will not send further work-in-progress shots unless requested, so please feel free to ask!
♡Completed commissions will be sent in their full resolution. In the case of payment plans: Completed commission files will only be sent after the final payment on the invoice is fulfilled.
REFUNDS AND DELIVERY♡ Full refunds may occur if a commission has been canceled before Masuoh has started work on it.
♡ If the commission process has already started, a partial refund may be available depending on to what extent the project is completed.
♡ Partial refunds may be available if Masuoh has failed to deliver a commission in a reasonable, timely manner. (Exceeding 6 months with no communication.) Some leniency is allowed as long as delays in expected project timeline are clearly communicated with the Client.
♡ Delivery of a project (project files) may be withheld if payment from Client is not fulfilled at the time Masuoh has completed the work.
USAGE AND NDA♡ All illustration commissions are for PERSONAL USE ONLY.
♡ The Client may request additional usage rights for the commissioned work during the ordering process.
I consider the following use cases as commercial use: Reproduction of the work, publicly or privately, in which you will receive profit from my work.The fee incurred by commercial usage rights is broken into the following tiers:
1) +10% - Youtube, Twitch, Twitter, Social Media promotional material (Use in Digital monetized content. – Ex. Overlays, Thumbnails, and other directly monetized content.)
2) +100% - Reproduction, Selling, Merch (Use in merchandise for sale. – Ex. Art Prints, apparel designs, charms, or keychain designs.)
This fee is subject to increase at the scope of the project, such as applying to groups, businesses, and corporations.A Client may request for their project to remain private during the ordering process. This means Masuoh will not be able to stream work of, post WIPs of, or post completed versions of the project until an agreed upon date in the future.This privacy fee is +5% of the total price of the commission.